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Welcome to Shutterfly Help

At Shutterfly customer satisfaction is our number one priority!
The following resources will help you find the answers to all your burning questions.


Top categories

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Search Help

The fastest and easiest way to find answers to your questions is through our FAQs. If you are unable to get the answers you need you can contact our customer service department by:

Email: customerservice@cs.shutterfly.com

Phone: (888) 225-7159
5AM to 10PM Pacific Time, 7 days a week

We are currently experiencing high call volume, which has resulted in extended hold times. You may wish to consider contacting us via email using the link above.

We apologize for any inconvenience and appreciate your patience.





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